Privacy Policy

Effective Date: February 2025

Welcome to Kabxi! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile app.
By accessing our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect
We may collect the following types of personal information:

1.1 Personal Information
Name, phone number, email address, and contact details.
Government-issued ID for self-drive rentals (e.g., Driving License, Aadhaar, Passport).
Payment information (processed securely by third-party payment processors).

1.2 Usage Information
Location data for booking taxis and self-drive rentals.
Device information such as IP address, browser type, and operating system.
App usage patterns, preferences, and interactions.

1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze site traffic.
Users can control cookies through browser settings.

2. How We Use Your Information
We use the information collected for the following purposes:
To provide taxi booking and self-drive rental services.
To verify user identity and ensure service eligibility.
To process payments and send booking confirmations.
To improve our website, app, and customer experience.
To respond to customer support inquiries and provide assistance.
To comply with legal obligations and enforce our terms of service.

3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:

Service Providers: For payment processing, customer support, and IT services.
Drivers and Fleet Operators: To facilitate taxi bookings and self-drive rentals.
Law Enforcement and Legal Authorities: When required by law or to protect our rights.

4. Location Services
Our app may request access to your device’s location to provide taxi services and ensure accurate pickups. You can disable location services through your device settings, but this may affect service functionality.

5. Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected data from a minor, we will delete it immediately.

7. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of your personal information.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your personal data.
Restriction: Limit the processing of your data.
Objection: Object to certain processing activities.

To exercise these rights, please contact us at [email protected].

8. Third-Party Services
Our website and app may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage users to review their privacy policies.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website and app, with the revised effective date. Continued use of our services constitutes acceptance of the updated terms.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:
📞 Phone: +91 94038 90833
📩 Email: [email protected]
🌐 Website: www.kabxi.com